Reference

How 7j7772 Handles Your Personal Data

This policy explains exactly what information we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and how we keep that data secure. Access and eligibility depend on your local law and eligible regions.

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7j7772 How 7j7772 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Privacy Rights

Have a question about your stored data, want to correct an entry, or need to report a concern about how your information was handled? Our support team handles privacy requests directly — no automated brush-off, no long queues. Send your request through any of the channels below and include your registered account email so we can locate your records quickly.

Team online

Live Chat

Start a chat session from inside your account dashboard. Describe your privacy request and we will route it to the right team without delay.

Email Support

Email us with your account email in the subject line. We aim to acknowledge privacy-related emails and begin processing your request promptly.

Account Help Form

Use the in-account help form under Settings. Select the data or privacy category, describe the issue, and submit — we track every ticket until it is resolved.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Security and transparency are built into how we run the platform day to day — from the moment you enter your bKash number to the moment a withdrawal clears back to your Nagad or Rocket wallet. Here is how each layer works in practice.

Account Security

Your account is protected by password encryption and OTP verification on login. We do not store your mobile wallet PIN or full payment credentials anywhere on our systems.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can manage cookie preferences in your browser settings at any time.

Data Retention

We keep account and transaction records for the period required under applicable law in your eligible region. After that window closes, records are deleted or anonymised — not archived indefinitely.

Requesting Changes

You have the right to access, correct or request deletion of your personal data. Submit a written request via live chat or email with your registered account details and we will action it within a reasonable timeframe.

Common Questions About Your Privacy

Below are the questions we hear most often about how your data is handled on 7j7772. If something is not covered here, contact us directly through live chat or the help form in your account settings.

We collect your name, email address, phone number and the login credentials you set. We also log the device and browser details used to access your account for security purposes.

No. We only record the transaction reference and wallet identifier to match your deposit or withdrawal. Your actual PIN never touches our servers — it stays between you and your wallet app.

Yes. Send a data-access request through live chat or email, include your registered account email, and we will compile your stored records and send them to you within a reasonable period.

Retention follows the period required by applicable law in your eligible region. Once that legal window closes, we delete or anonymise the records rather than keeping them on file.

We do not sell your data to advertisers. We share limited payment data only with processors like bKash, Nagad or Rocket — and only to complete a transaction you started yourself.

Contact us via live chat, email or the in-account help form under Settings. Select the data or privacy category, describe what needs correcting or removing, and we will handle it directly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.